Avoiding Destop Drama – Houston IT consulting

While many small businesses beat the bushes to sign on any customers they can, Victor Grinshtein takes the opposite approach for his remote information technology support company.

 

He only takes on clients that he sees as a good fit, and in fact, has even gone as far as “firing” some of them.

Since starting Xvand Technology Corp. in June 2000, Grinshtein has focused more on building the right kind of customer base and less on aggressive growth.

Xvand serves as an outsourced IT department of sorts for small and medium-sized companies, housing clients’ data on its servers and offering testing, upgrades, system back-ups, installations, roll-outs and a help desk. The company charges fees based on a per-user, per-month model.

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